Customer Story: Improved decision ability with automation
A mobile operations team needed an improved reporting solution to better support field teams and partners. Our client’s scorecard report was sent to field teams to help their partners improve service levels, reduce downtime, and build a more robust system for product purchases. The original report was large, complex, relied on multiple sources of data, and had opportunities for human error that could lead to delays and or errors. The solution was to build an accurate, scalable tool that would support the client’s growth and revenue strategy.
Reduction in Scorecard Creation Time
In our client’s words: “Loft9 reduced the time to create the scorecard by 60%, while improving accuracy, empowering us to make better, more informed decisions, faster.”