How to Respond to COVID-19

Apr 11, 2020Insights

The latest Coronavirus Disease has spread out rapidly across the world and now presents significant health and business challenges. As the disruption continues to evolve, organizations need to demonstrate, not only business and operational resiliency but also the ability to adapt quickly.

With the dynamic and open-ended nature of the current pandemic events, organizations should regroup and reengage with their customers and suppliers. Organizations should also find innovative ways to increase employee and stakeholder engagement while working remotely.

Sia Partners can support your organization during these challenging times and help you quickly respond and adapt to this “new normal.”


Immediate Response Areas

Incident and Crisis Management

  • Agile business continuity planning and execution
  • Incident and crisis management team augmentation
  • Real-time situation monitoring and dashboards
  • Enhanced communications
  • Change management
  • Business impact assessment

People and Resource Planning

  • Human welfare and enhanced communication
  • Flexible work arrangements
  • HR benefits update per local regulations
  • Workforce adjustments
  • People and physical resource planning

Supply Chain Optimization

  • End-to-end visibility and hot spot identification
  • Alternative supply chain scenarios
  • Diversification
  • Negotiation and collaboration with partners, suppliers and customers

Financial and Risk Management

  • Liquidity and cash management
  • Access to Government support
  • Capital and risk management
  • Product features and new products
  • Communication and disclosures


  • Fast-tracking digital transformation
  • Remote work enablement
  • Seamless IT continuity
  • IT risk and security
  • COVID-19 impacts measurement and tracking
  • IT project portfolio restructuration

Sales and Customer Experience

  • Customer retention
  • Sales workforce efficiencies
  • New pricing strategies
  • Media and promotion budget
  • Campaign and targeting efficiency
  • Digital marketing workforce improvements


  • Data privacy and ethics
  • Contract management
  • Fraud and cybersecurity
  • Internal compliance policies and procedures
  • Regulatory change management